| Core product | An opinion, a design, the equipment, and training | Labour on your site | Boxes at a price |
| Licence held | None required — we do not perform contracting work | State contractor’s licence (in California, typically C-7 or C-10) | None — they do not touch the building either |
| Who installs | Your licensed contractor (small non-permitted work under $1,000 all-inclusive excepted) | Their own crew | Nobody — it ships to your dock |
| Design documents | Produced as a deliverable you own and can bid competitively | Usually produced to support their own bid | Not offered |
| Product position | Multi-line, vendor-neutral; second and third choices given openly | Often tied to one or two manufacturer programs | Whatever is in stock, with no application advice |
| Incentive on “do less” | Neutral — keeping your existing system is a fine outcome | Negative — labour is the revenue | Negative — volume is the revenue |
| Federal compliance help | Section 889 sourcing, domestic-content options, submittal packages | Varies widely | Rarely — the burden stays with you |
| Training | Owner, operator, facility-manager and installer training, plus SCIF / UL 2050 instruction | Usually a handover walkthrough | None |
| Best when | You want the right system defined, sourced and understood — and installed by whoever you choose | You have a defined scope and need hands on site | You already know the exact part number |